Shipping policy
In-stock orders are dispatched within 2 business days of payment. Shipping options and costs for your address are always shown at checkout before you pay. Pre-order items follow our Pre Order Policy.
Sri Lanka
Island-wide shipping is Rs 350, and free on orders of Rs 15,000 or more. Orders usually arrive within 3–5 working days after dispatch. Our studio dispatches Monday to Friday, except public holidays. All prices include applicable taxes, so there's nothing extra to pay on delivery.
United States
US orders ship from within the United States.
- Standard (USPS Ground Advantage): 2–5 business days after dispatch. $8, or free on orders of $100 or more.
- Express (USPS Priority Mail): 1–3 business days after dispatch. $18.
Sales tax, where applicable, is calculated at checkout. There are no import duties or customs fees to pay on delivery.
International
We ship worldwide from our studio in Sri Lanka with UPS. Orders usually arrive within 10–14 days after dispatch.
Customs, duties and import taxes: your order may be charged import duties, taxes or customs fees when it arrives. These are set by your country, aren't included in our prices or shipping cost, and are paid by the recipient. Customs checks can sometimes add to delivery times.
Tracking
When your order is dispatched, you'll receive an email with a tracking link.
Changing your delivery address
We can change the delivery address any time before your order is dispatched. Email tharshana@tharshana.com as soon as possible.
Stock availability
Occasionally an item sells out after you've ordered it. If this happens, we'll send the items we have and ask whether you'd like to wait for a restock or receive a refund for the missing item.
Late, lost or damaged parcels
If your parcel hasn't arrived within the expected time, contact us and we'll follow up with the courier. If it arrives damaged, email us photos of the packaging and item.
Cancellations and returns
You can cancel any time before your order is dispatched. After dispatch, our Refund Policy applies.
Contact us
Email tharshana@tharshana.com.